First Resource Bank requires the use of a temporary access code (TAC) each time you log onto a new device, such as a phone, tablet or computer.  Multi-factor authentication adds another layer of security to help protect your accounts.  Best practice is to have your secure access code sent to a telephone rather than your email.  If your web session is taken over by a hacker, by using a phone delivery of your secure access code the offender will not be able to register a device, without access to your telephone. 

We recommend that you avoid the use of your social security number for both your username and password.  In addition, stay away from any other common information a hacker might know about you (date of birth, names of family members, etc.)

It is important to have some sort of virus software on your computer.  In addition, always keep your operating system up-to-date.

First Resource Bank is never going to send you an email asking you to provide us with your login information.  If you receive such an email and find it suspicious for any reason, please give one of bankers a call at 651-462-7611 and they can investigate the issue.

It is not a good idea to access your online banking account while connected to a public or unknown Wi-Fi network.  Doing so could potentially give a hacker access to your information.

Not only does this prevent the next user of your computer, tablet, smartphone, etc. from messing with your account, but it also makes it harder for potential hackers to get in

Our online banking system has email/text message alerts that will notify you when certain changes have been made to your account.  While there are some standard notifications that we register for all of our users, there are many other notifications that you can turn on and off to keep a watchful eye on your digital banking.

Check your account(s) regularly to make sure there are not any suspicious transactions that have been processed.  If you see anything unusual, please notify us IMMEDIATELY.