FBI & BCA warn of phone scams

Federal and state authorities are warning the public about fraudulent calls from people claiming to be from the FBI or Minnesota Bureau of Criminal Apprehension. The callers try to manipulate people into giving them private information such as Social Security numbers, banking information and home addresses. “A legitimate BCA agent will encourage you to call the main phone number and confirm their identity. If the person who called doesn’t want you to do that, hang up the phone. It’s a scammer,” BCA Superintendent Drew Evans said. The FBI’s number is 763-569-8000 and the BCA’s number is 651-793-7000.

SIMILAR SCAM ALERT: If you receive a TEXT, EMAIL or PHONE CALL regarding an authorized debit card or P2P transaction and you DID NOT authorize the transaction:
1. Have your card suspended until you contact us directly.
2. DON’T give any information including your Online Banking username or password. We do NOT need this to turn off your debit card.
3. CALL US at 651-462-7611 during banking hours!

• NEVER share your existing password with anyone. We will never ask for this.
• NEVER change your password one that a caller gives you.
• NEVER give out a secure access code sent to your device or APPROVE their login with the DUO app.