I had the great pleasure of working with Abby Frahs on July 16th. I was a new POA for a client that has an account at the bank. As a professional fiduciary I visit most of the major banks in the metro area. I have to say these other banks could learn a lesson or two in customer service from Abby. Abby listened carefully to my situation and carried out her duties in a kind and professional manner.
I would be the happiest person in the world if all the banks I deal with had Abby Frahs working from them. She is a great member of your team and you are lucky she works for the First State Bank of Wyoming.
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"An act of kindness may take only a moment of our time, but when captured in the heart the memory lives forever."